Privacy
Policy

Article 1 – Data Controller

ClickFunded, operating the platform clickfunded.com, is the data controller for personal data collected from its users. For any questions regarding the protection of your personal data, you can contact us at the email address indicated in the "Contact" section of our website. The data controller undertakes to comply with applicable data protection regulations, including the General Data Protection Regulation (GDPR – EU 2016/679).

Article 2 – Data Collected

In connection with the use of our services, we collect the following categories of data: identification data (name, surname, email address, phone number), connection data (IP address, connection logs, browser type, operating system), transaction data (purchase history, payment methods used, amounts), browsing data (pages visited, visit duration, user journey), and data relating to simulated trading activity (open positions, performance, account parameters). This data is collected directly from the user upon registration, use of the platform, or interactions with our services.

Article 3 – Purpose of Processing

Personal data collected is processed for the following purposes: creating and managing your user account, executing and monitoring subscribed services (simulated trading Challenges), processing payments and managing invoicing, improving our services and user experience, sending commercial communications (with your prior consent), fraud prevention and platform security, compliance with our legal and regulatory obligations, and managing customer support requests and complaints.

Article 4 – Legal Basis for Processing

The processing of your personal data is based on the following legal grounds: contract performance when processing is necessary for the provision of services you have subscribed to, your consent for sending commercial communications and using non-essential cookies, our legitimate interest in improving our services, fraud prevention and platform security, and compliance with our legal obligations for processing required by applicable regulations (tax obligations, anti-money laundering).

Article 5 – Data Retention Period

Your personal data is retained for the period necessary to fulfil the purposes for which it was collected. Account-related data is kept for the duration of your registration and for 3 years from your last activity on the platform. Transaction data is kept for 10 years in accordance with accounting and tax obligations. Connection and browsing data is kept for 13 months. Prospect data is kept for 3 years from the last contact. Upon expiry of these periods, your data is deleted or irreversibly anonymised.

Article 6 – Data Recipients

Your personal data may be shared with the following categories of recipients: our technical service providers (hosting, maintenance, online payment), our simulated trading service partners, administrative or judicial authorities when required by law, and our subcontractors involved in the performance of our services. Each recipient is bound by contractual confidentiality and security obligations in compliance with GDPR. We do not sell or transfer your personal data to third parties for commercial purposes without your explicit consent.

Article 7 – International Transfers

Some of your personal data may be transferred to countries outside the European Economic Area (EEA). In such cases, we ensure that these transfers are governed by appropriate safeguards in accordance with GDPR, including the implementation of standard contractual clauses approved by the European Commission, or by using certified providers offering an adequate level of protection. You may obtain a copy of the safeguards in place by contacting us at the address indicated in section 12.

Article 8 – User Rights

In accordance with GDPR, you have the following rights over your personal data: right of access – obtain confirmation that your data is being processed and receive a copy, right of rectification – request correction of inaccurate or incomplete data, right to erasure – request deletion of your data in cases provided for by regulation, right to restriction of processing – request suspension of data processing, right to data portability – receive your data in a structured and commonly used format, right to object – object to the processing of your data on legitimate grounds, right to withdraw your consent at any time for processing based on consent. To exercise these rights, you may contact us by email at the address indicated on our website. We will respond to your request within one month of receipt. You also have the right to lodge a complaint with the competent supervisory authority.

Article 9 – Cookies and Similar Technologies

Our platform uses cookies and similar technologies to ensure its proper functioning, analyse traffic and improve your experience. Essential cookies are necessary for the platform to function and cannot be disabled. Analytical cookies allow us to understand how visitors interact with our site. Performance cookies optimise site features and speed. Advertising cookies allow us to offer content tailored to your interests. You can manage your cookie preferences at any time via the consent banner or your browser settings. Refusing non-essential cookies does not prevent the use of our services.

Article 10 – Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction. These measures include encryption of data in transit (TLS/SSL) and at rest, strict access controls and enhanced authentication, regular security audits and penetration testing, a security incident management policy, and staff training on data protection best practices. In the event of a data breach likely to pose a risk to your rights and freedoms, we will inform you as soon as possible in accordance with applicable regulations.

Article 11 – Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time to adapt it to regulatory changes or our practices. Any substantial modification will be brought to your attention by email or by a visible notice on our platform. The date of last update is indicated at the top of this document. We encourage you to regularly consult this page to be aware of any changes. Continued use of our services after publication of changes constitutes acceptance of the updated privacy policy.

Article 12 – Contact

For any questions regarding this privacy policy or to exercise your rights, you may contact us by email at the address indicated in the "Contact" section of our website clickfunded.com, or by post at the registered office of ClickFunded. We undertake to process your request as soon as possible and within one month of receipt at the latest. This period may be extended by two additional months in the event of complexity of the request, in which case you will be informed.